Conversational AI Market

1 Report Business Overview
    1.1 Study Scope
    1.2 Market Analysis by Type
        1.2.1 Global Conversational AI Market Size Growth Rate by Type, 2017 VS 2021 VS 2028
        1.2.2 IVA
        1.2.3 Chatbots
    1.3 Market by Application
        1.3.1 Global Conversational AI Market Size Growth Rate by Application, 2017 VS 2021 VS 2028
        1.3.2 Customer Support
        1.3.3 Personal Assistant
        1.3.4 Customer Engagement
        1.3.5 Retention
    1.4 Study Objectives
    1.5 Years Considered
2 Global Growth Trends
    2.1 Global Conversational AI Market Perspective (2017-2028)
    2.2 Conversational AI Growth Trends by Region
        2.2.1 Conversational AI Market Size by Region: 2017 VS 2021 VS 2028
        2.2.2 Conversational AI Historic Market Size by Region (2017-2022)
        2.2.3 Conversational AI Forecasted Market Size by Region (2023-2028)
    2.3 Conversational AI Market Dynamics
        2.3.1 Conversational AI Industry Trends
        2.3.2 Conversational AI Market Drivers
        2.3.3 Conversational AI Market Challenges
        2.3.4 Conversational AI Market Restraints
3 Competition Landscape by Key Players
    3.1 Global Top Conversational AI Players by Revenue
        3.1.1 Global Top Conversational AI Players by Revenue (2017-2022)
        3.1.2 Global Conversational AI Revenue Market Share by Players (2017-2022)
    3.2 Global Conversational AI Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
    3.3 Players Covered: Ranking by Conversational AI Revenue
    3.4 Global Conversational AI Market Concentration Ratio
        3.4.1 Global Conversational AI Market Concentration Ratio (CR5 and HHI)
        3.4.2 Global Top 10 and Top 5 Companies by Conversational AI Revenue in 2021
    3.5 Conversational AI Key Players Head office and Area Served
    3.6 Key Players Conversational AI Product Solution and Service
    3.7 Date of Enter into Conversational AI Market
    3.8 Mergers & Acquisitions, Expansion Plans
4 Conversational AI Breakdown Data by Type
    4.1 Global Conversational AI Historic Market Size by Type (2017-2022)
    4.2 Global Conversational AI Forecasted Market Size by Type (2023-2028)
5 Conversational AI Breakdown Data by Application
    5.1 Global Conversational AI Historic Market Size by Application (2017-2022)
    5.2 Global Conversational AI Forecasted Market Size by Application (2023-2028)
6 North America
    6.1 North America Conversational AI Market Size (2017-2028)
    6.2 North America Conversational AI Market Size by Type
        6.2.1 North America Conversational AI Market Size by Type (2017-2022)
        6.2.2 North America Conversational AI Market Size by Type (2023-2028)
        6.2.3 North America Conversational AI Market Share by Type (2017-2028)
    6.3 North America Conversational AI Market Size by Application
        6.3.1 North America Conversational AI Market Size by Application (2017-2022)
        6.3.2 North America Conversational AI Market Size by Application (2023-2028)
        6.3.3 North America Conversational AI Market Share by Application (2017-2028)
    6.4 North America Conversational AI Market Size by Country
        6.4.1 North America Conversational AI Market Size by Country (2017-2022)
        6.4.2 North America Conversational AI Market Size by Country (2023-2028)
        6.4.3 U.S.
        6.4.4 Canada
7 Europe
    7.1 Europe Conversational AI Market Size (2017-2028)
    7.2 Europe Conversational AI Market Size by Type
        7.2.1 Europe Conversational AI Market Size by Type (2017-2022)
        7.2.2 Europe Conversational AI Market Size by Type (2023-2028)
        7.2.3 Europe Conversational AI Market Share by Type (2017-2028)
    7.3 Europe Conversational AI Market Size by Application
        7.3.1 Europe Conversational AI Market Size by Application (2017-2022)
        7.3.2 Europe Conversational AI Market Size by Application (2023-2028)
        7.3.3 Europe Conversational AI Market Share by Application (2017-2028)
    7.4 Europe Conversational AI Market Size by Country
        7.4.1 Europe Conversational AI Market Size by Country (2017-2022)
        7.4.2 Europe Conversational AI Market Size by Country (2023-2028)
        7.4.3 Germany
        7.4.4 France
        7.4.5 U.K.
        7.4.6 Italy
        7.4.7 Russia
        7.4.8 Nordic Countries
8 Asia-Pacific
    8.1 Asia-Pacific Conversational AI Market Size (2017-2028)
    8.2 Asia-Pacific Conversational AI Market Size by Type
        8.2.1 Asia-Pacific Conversational AI Market Size by Type (2017-2022)
        8.2.2 Asia-Pacific Conversational AI Market Size by Type (2023-2028)
        8.2.3 Asia-Pacific Conversational AI Market Share by Type (2017-2028)
    8.3 Asia-Pacific Conversational AI Market Size by Application
        8.3.1 Asia-Pacific Conversational AI Market Size by Application (2017-2022)
        8.3.2 Asia-Pacific Conversational AI Market Size by Application (2023-2028)
        8.3.3 Asia-Pacific Conversational AI Market Share by Application (2017-2028)
    8.4 Asia-Pacific Conversational AI Market Size by Region
        8.4.1 Asia-Pacific Conversational AI Market Size by Region (2017-2022)
        8.4.2 Asia-Pacific Conversational AI Market Size by Region (2023-2028)
        8.4.3 China
        8.4.4 Japan
        8.4.5 South Korea
        8.4.6 Southeast Asia
        8.4.7 India
        8.4.8 Australia 
9 Latin America
    9.1 Latin America Conversational AI Market Size (2017-2028)
    9.2 Latin America Conversational AI Market Size by Type
        9.2.1 Latin America Conversational AI Market Size by Type (2017-2022)
        9.2.2 Latin America Conversational AI Market Size by Type (2023-2028)
        9.2.3 Latin America Conversational AI Market Share by Type (2017-2028)
    9.3 Latin America Conversational AI Market Size by Application
        9.3.1 Latin America Conversational AI Market Size by Application (2017-2022)
        9.3.2 Latin America Conversational AI Market Size by Application (2023-2028)
        9.3.3 Latin America Conversational AI Market Share by Application (2017-2028)
    9.4 Latin America Conversational AI Market Size by Country
        9.4.1 Latin America Conversational AI Market Size by Country (2017-2022)
        9.4.2 Latin America Conversational AI Market Size by Country (2023-2028)
        9.4.3 Mexico
        9.4.4 Brazil
10 Middle East & Africa
    10.1 Middle East & Africa Conversational AI Market Size (2017-2028)
    10.2 Middle East & Africa Conversational AI Market Size by Type
        10.2.1 Middle East & Africa Conversational AI Market Size by Type (2017-2022)
        10.2.2 Middle East & Africa Conversational AI Market Size by Type (2023-2028)
        10.2.3 Middle East & Africa Conversational AI Market Share by Type (2017-2028)
    10.3 Middle East & Africa Conversational AI Market Size by Application
        10.3.1 Middle East & Africa Conversational AI Market Size by Application (2017-2022)
        10.3.2 Middle East & Africa Conversational AI Market Size by Application (2023-2028)
        10.3.3 Middle East & Africa Conversational AI Market Share by Application (2017-2028)
    10.4 Middle East & Africa Conversational AI Market Size by Country
        10.4.1 Middle East & Africa Conversational AI Market Size by Country (2017-2022)
        10.4.2 Middle East & Africa Conversational AI Market Size by Country (2023-2028)
        10.4.3 Turkey
        10.4.4 Saudi Arabia
        10.4.5 UAE
11 Key Players Profiles
    11.1 Google
        11.1.1 Google Company Details
        11.1.2 Google Business Overview
        11.1.3 Google Conversational AI Introduction
        11.1.4 Google Revenue in Conversational AI Business (2017-2022)
        11.1.5 Google Recent Developments
    11.2 Microsoft
        11.2.1 Microsoft Company Details
        11.2.2 Microsoft Business Overview
        11.2.3 Microsoft Conversational AI Introduction
        11.2.4 Microsoft Revenue in Conversational AI Business (2017-2022)
        11.2.5 Microsoft Recent Developments
    11.3 IBM
        11.3.1 IBM Company Details
        11.3.2 IBM Business Overview
        11.3.3 IBM Conversational AI Introduction
        11.3.4 IBM Revenue in Conversational AI Business (2017-2022)
        11.3.5 IBM Recent Developments
    11.4 AWS
        11.4.1 AWS Company Details
        11.4.2 AWS Business Overview
        11.4.3 AWS Conversational AI Introduction
        11.4.4 AWS Revenue in Conversational AI Business (2017-2022)
        11.4.5 AWS Recent Developments
    11.5 Baidu
        11.5.1 Baidu Company Details
        11.5.2 Baidu Business Overview
        11.5.3 Baidu Conversational AI Introduction
        11.5.4 Baidu Revenue in Conversational AI Business (2017-2022)
        11.5.5 Baidu Recent Developments
    11.6 Oracle
        11.6.1 Oracle Company Details
        11.6.2 Oracle Business Overview
        11.6.3 Oracle Conversational AI Introduction
        11.6.4 Oracle Revenue in Conversational AI Business (2017-2022)
        11.6.5 Oracle Recent Developments
    11.7 SAP
        11.7.1 SAP Company Details
        11.7.2 SAP Business Overview
        11.7.3 SAP Conversational AI Introduction
        11.7.4 SAP Revenue in Conversational AI Business (2017-2022)
        11.7.5 SAP Recent Developments
    11.8 Nuance
        11.8.1 Nuance Company Details
        11.8.2 Nuance Business Overview
        11.8.3 Nuance Conversational AI Introduction
        11.8.4 Nuance Revenue in Conversational AI Business (2017-2022)
        11.8.5 Nuance Recent Developments
    11.9 Artificial Solutions
        11.9.1 Artificial Solutions Company Details
        11.9.2 Artificial Solutions Business Overview
        11.9.3 Artificial Solutions Conversational AI Introduction
        11.9.4 Artificial Solutions Revenue in Conversational AI Business (2017-2022)
        11.9.5 Artificial Solutions Recent Developments
    11.10 Conversica
        11.10.1 Conversica Company Details
        11.10.2 Conversica Business Overview
        11.10.3 Conversica Conversational AI Introduction
        11.10.4 Conversica Revenue in Conversational AI Business (2017-2022)
        11.10.5 Conversica Recent Developments
    11.11 Haptik
        11.11.1 Haptik Company Details
        11.11.2 Haptik Business Overview
        11.11.3 Haptik Conversational AI Introduction
        11.11.4 Haptik Revenue in Conversational AI Business (2017-2022)
        11.11.5 Haptik Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
    13.1 Research Methodology
        13.1.1 Methodology/Research Approach
        13.1.2 Data Source
    13.2 Author Details
    13.3 Disclaimer
List of Tables
    Table 1. Global Conversational AI Market Size Growth Rate by Type (US$ Million), 2017 VS 2021 VS 2028
    Table 2. Key Players of IVA
    Table 3. Key Players of Chatbots
    Table 4. Global Conversational AI Market Size Growth Rate by Application (US$ Million), 2017 VS 2021 VS 2028
    Table 5. Global Conversational AI Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
    Table 6. Global Conversational AI Market Size by Region (2017-2022) & (US$ Million)
    Table 7. Global Conversational AI Market Share by Region (2017-2022)
    Table 8. Global Conversational AI Forecasted Market Size by Region (2023-2028) & (US$ Million)
    Table 9. Global Conversational AI Market Share by Region (2023-2028)
    Table 10. Conversational AI Market Trends
    Table 11. Conversational AI Market Drivers
    Table 12. Conversational AI Market Challenges
    Table 13. Conversational AI Market Restraints
    Table 14. Global Conversational AI Revenue by Players (2017-2022) & (US$ Million)
    Table 15. Global Conversational AI Revenue Share by Players (2017-2022)
    Table 16. Global Top Conversational AI by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Conversational AI as of 2021)
    Table 17. Ranking of Global Top Conversational AI Companies by Revenue (US$ Million) in 2021
    Table 18. Global 5 Largest Players Market Share by Conversational AI Revenue (CR5 and HHI) & (2017-2022)
    Table 19. Key Players Headquarters and Area Served
    Table 20. Key Players Conversational AI Product Solution and Service
    Table 21. Date of Enter into Conversational AI Market
    Table 22. Mergers & Acquisitions, Expansion Plans
    Table 23. Global Conversational AI Market Size by Type (2017-2022) & (US$ Million)
    Table 24. Global Conversational AI Revenue Market Share by Type (2017-2022)
    Table 25. Global Conversational AI Forecasted Market Size by Type (2023-2028) & (US$ Million)
    Table 26. Global Conversational AI Revenue Market Share by Type (2023-2028)
    Table 27. Global Conversational AI Market Size by Application (2017-2022) & (US$ Million)
    Table 28. Global Conversational AI Revenue Share by Application (2017-2022)
    Table 29. Global Conversational AI Forecasted Market Size by Application (2023-2028) & (US$ Million)
    Table 30. Global Conversational AI Revenue Share by Application (2023-2028)
    Table 31. North America Conversational AI Market Size by Type (2017-2022) & (US$ Million)
    Table 32. North America Conversational AI Market Size by Type (2023-2028) & (US$ Million)
    Table 33. North America Conversational AI Market Size by Application (2017-2022) & (US$ Million)
    Table 34. North America Conversational AI Market Size by Application (2023-2028) & (US$ Million)
    Table 35. North America Conversational AI Market Size by Country (2017-2022) & (US$ Million)
    Table 36. North America Conversational AI Market Size by Country (2023-2028) & (US$ Million)
    Table 37. Europe Conversational AI Market Size by Type (2017-2022) & (US$ Million)
    Table 38. Europe Conversational AI Market Size by Type (2023-2028) & (US$ Million)
    Table 39. Europe Conversational AI Market Size by Application (2017-2022) & (US$ Million)
    Table 40. Europe Conversational AI Market Size by Application (2023-2028) & (US$ Million)
    Table 41. Europe Conversational AI Market Size by Country (2017-2022) & (US$ Million)
    Table 42. Europe Conversational AI Market Size by Country (2023-2028) & (US$ Million)
    Table 43. Asia Pacific Conversational AI Market Size by Type (2017-2022) & (US$ Million)
    Table 44. Asia Pacific Conversational AI Market Size by Type (2023-2028) & (US$ Million)
    Table 45. Asia Pacific Conversational AI Market Size by Application (2017-2022) & (US$ Million)
    Table 46. Asia Pacific Conversational AI Market Size by Application (2023-2028) & (US$ Million)
    Table 47. Asia Pacific Conversational AI Market Size by Region (2017-2022) & (US$ Million)
    Table 48. Asia Pacific Conversational AI Market Size by Region (2023-2028) & (US$ Million)
    Table 49. Latin America Conversational AI Market Size by Type (2017-2022) & (US$ Million)
    Table 50. Latin America Conversational AI Market Size by Type (2023-2028) & (US$ Million)
    Table 51. Latin America Conversational AI Market Size by Application (2017-2022) & (US$ Million)
    Table 52. Latin America Conversational AI Market Size by Application (2023-2028) & (US$ Million)
    Table 53. Latin America Conversational AI Market Size by Country (2017-2022) & (US$ Million)
    Table 54. Latin America Conversational AI Market Size by Country (2023-2028) & (US$ Million)
    Table 55. Middle East and Africa Conversational AI Market Size by Type (2017-2022) & (US$ Million)
    Table 56. Middle East and Africa Conversational AI Market Size by Type (2023-2028) & (US$ Million)
    Table 57. Middle East and Africa Conversational AI Market Size by Application (2017-2022) & (US$ Million)
    Table 58. Middle East and Africa Conversational AI Market Size by Application (2023-2028) & (US$ Million)
    Table 59. Middle East and Africa Conversational AI Market Size by Country (2017-2022) & (US$ Million)
    Table 60. Middle East and Africa Conversational AI Market Size by Country (2023-2028) & (US$ Million)
    Table 61. Google Company Details
    Table 62. Google Business Overview
    Table 63. Google Conversational AI Product
    Table 64. Google Revenue in Conversational AI Business (2017-2022) & (US$ Million)
    Table 65. Google Recent Developments
    Table 66. Microsoft Company Details
    Table 67. Microsoft Business Overview
    Table 68. Microsoft Conversational AI Product
    Table 69. Microsoft Revenue in Conversational AI Business (2017-2022) & (US$ Million)
    Table 70. Microsoft Recent Developments
    Table 71. IBM Company Details
    Table 72. IBM Business Overview
    Table 73. IBM Conversational AI Product
    Table 74. IBM Revenue in Conversational AI Business (2017-2022) & (US$ Million)
    Table 75. IBM Recent Developments
    Table 76. AWS Company Details
    Table 77. AWS Business Overview
    Table 78. AWS Conversational AI Product
    Table 79. AWS Revenue in Conversational AI Business (2017-2022) & (US$ Million)
    Table 80. AWS Recent Developments
    Table 81. Baidu Company Details
    Table 82. Baidu Business Overview
    Table 83. Baidu Conversational AI Product
    Table 84. Baidu Revenue in Conversational AI Business (2017-2022) & (US$ Million)
    Table 85. Baidu Recent Developments
    Table 86. Oracle Company Details
    Table 87. Oracle Business Overview
    Table 88. Oracle Conversational AI Product
    Table 89. Oracle Revenue in Conversational AI Business (2017-2022) & (US$ Million)
    Table 90. Oracle Recent Developments
    Table 91. SAP Company Details
    Table 92. SAP Business Overview
    Table 93. SAP Conversational AI Product
    Table 94. SAP Revenue in Conversational AI Business (2017-2022) & (US$ Million)
    Table 95. SAP Recent Developments
    Table 96. Nuance Company Details
    Table 97. Nuance Business Overview
    Table 98. Nuance Conversational AI Product
    Table 99. Nuance Revenue in Conversational AI Business (2017-2022) & (US$ Million)
    Table 100. Nuance Recent Developments
    Table 101. Artificial Solutions Company Details
    Table 102. Artificial Solutions Business Overview
    Table 103. Artificial Solutions Conversational AI Product
    Table 104. Artificial Solutions Revenue in Conversational AI Business (2017-2022) & (US$ Million)
    Table 105. Artificial Solutions Recent Developments
    Table 106. Conversica Company Details
    Table 107. Conversica Business Overview
    Table 108. Conversica Conversational AI Product
    Table 109. Conversica Revenue in Conversational AI Business (2017-2022) & (US$ Million)
    Table 110. Conversica Recent Developments
    Table 111. Haptik Company Details
    Table 112. Haptik Business Overview
    Table 113. Haptik Conversational AI Product
    Table 114. Haptik Revenue in Conversational AI Business (2017-2022) & (US$ Million)
    Table 115. Haptik Recent Developments
    Table 116. Research Programs/Design for This Report
    Table 117. Key Data Information from Secondary Sources
    Table 118. Key Data Information from Primary Sources
List of Figures
    Figure 1. Global Conversational AI Market Share by Type: 2021 VS 2028
    Figure 2. IVA Features
    Figure 3. Chatbots Features
    Figure 4. Global Conversational AI Market Share by Application: 2021 VS 2028
    Figure 5. Customer Support Case Studies
    Figure 6. Personal Assistant Case Studies
    Figure 7. Customer Engagement Case Studies
    Figure 8. Retention Case Studies
    Figure 9. Conversational AI Report Years Considered
    Figure 10. Global Conversational AI Market Size (US$ Million), Year-over-Year: 2017-2028
    Figure 11. Global Conversational AI Market Size, (US$ Million), 2017 VS 2021 VS 2028
    Figure 12. Global Conversational AI Market Share by Region: 2021 VS 2028
    Figure 13. Global Conversational AI Market Share by Players in 2021
    Figure 14. Global Top Conversational AI Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Conversational AI as of 2021)
    Figure 15. The Top 10 and 5 Players Market Share by Conversational AI Revenue in 2021
    Figure 16. North America Conversational AI Market Size YoY (2017-2028) & (US$ Million)
    Figure 17. North America Conversational AI Market Size Market Share by Type (2017-2028)
    Figure 18. North America Conversational AI Market Size Market Share by Application (2017-2028)
    Figure 19. North America Conversational AI Market Size Share by Country (2017-2028)
    Figure 20. United States Conversational AI Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 21. Canada Conversational AI Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 22. Europe Conversational AI Market Size YoY (2017-2028) & (US$ Million)
    Figure 23. Europe Conversational AI Market Size Market Share by Type (2017-2028)
    Figure 24. Europe Conversational AI Market Size Market Share by Application (2017-2028)
    Figure 25. Europe Conversational AI Market Size Share by Country (2017-2028)
    Figure 26. Germany Conversational AI Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 27. France Conversational AI Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 28. U.K. Conversational AI Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 29. Italy Conversational AI Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 30. Russia Conversational AI Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 31. Nordic Countries Conversational AI Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 32. Asia-Pacific Conversational AI Market Size YoY (2017-2028) & (US$ Million)
    Figure 33. Asia Pacific Conversational AI Market Size Market Share by Type (2017-2028)
    Figure 34. Asia Pacific Conversational AI Market Size Market Share by Application (2017-2028)
    Figure 35. Asia Pacific Conversational AI Market Size Share by Region (2017-2028)
    Figure 36. China Conversational AI Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 37. Japan Conversational AI Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 38. South Korea Conversational AI Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 39. Southeast Asia Conversational AI Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 40. India Conversational AI Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 41. Australia Conversational AI Market Size YoY Growth (2017-2028) & (US$ Million)
List of Figures
    Figure 42. Latin America Conversational AI Market Size YoY (2017-2028) & (US$ Million)
    Figure 43. Latin America Conversational AI Market Size Market Share by Type (2017-2028)
    Figure 44. Latin America Conversational AI Market Size Market Share by Application (2017-2028)
    Figure 45. Latin America Conversational AI Market Size Share by Country (2017-2028)
    Figure 46. Mexico Conversational AI Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 47. Brazil Conversational AI Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 48. Middle East & Africa Conversational AI Market Size YoY (2017-2028) & (US$ Million)
    Figure 49. Middle East and Africa Conversational AI Market Size Market Share by Type (2017-2028)
    Figure 50. Middle East and Africa Conversational AI Market Size Market Share by Application (2017-2028)
    Figure 51. Middle East and Africa Conversational AI Market Size Share by Country (2017-2028)
    Figure 52. Turkey Conversational AI Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 53. Saudi Arabia Conversational AI Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 54. UAE Conversational AI Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 55. Google Revenue Growth Rate in Conversational AI Business (2017-2022)
    Figure 56. Microsoft Revenue Growth Rate in Conversational AI Business (2017-2022)
    Figure 57. IBM Revenue Growth Rate in Conversational AI Business (2017-2022)
    Figure 58. AWS Revenue Growth Rate in Conversational AI Business (2017-2022)
    Figure 59. Baidu Revenue Growth Rate in Conversational AI Business (2017-2022)
    Figure 60. Oracle Revenue Growth Rate in Conversational AI Business (2017-2022)
    Figure 61. SAP Revenue Growth Rate in Conversational AI Business (2017-2022)
    Figure 62. Nuance Revenue Growth Rate in Conversational AI Business (2017-2022)
    Figure 63. Artificial Solutions Revenue Growth Rate in Conversational AI Business (2017-2022)
    Figure 64. Conversica Revenue Growth Rate in Conversational AI Business (2017-2022)
    Figure 65. Haptik Revenue Growth Rate in Conversational AI Business (2017-2022)
    Figure 66. Bottom-up and Top-down Approaches for This Report
    Figure 67. Data Triangulation
    Figure 68. Key Executives Interviewed